Confirmando os seus dados

To keep our services secure, we need to know who our users are. This means that we may have to request additional information after you have created your iZettle account. If you receive our identity verification request , please be aware that it is necessary for you to verify your information before you begin to receive payments.
The information submitted will be protected and used following extremely strict safety standards, as well as PCI DSS regulations.
We may need the following information:

Individual:
- Identity document, including your name and CPF.
- Proof of residence (account of water, electricity or telephone) containing your name and address.
 
Registered individual / self-employed entrepreneur: 
- Certificate of the Condition of Individual Microentrepreneur (MEI) containing your name, address, CPF and CNPJ.
- CNPJ issued by the Ministry of Finance.

Sociedad limitada / SA:
- First page of the Articles of Association containing your name, address, CPF and CNPJ.
- CNPJ issued by the Ministry of Finance.

To send us these documents, you must log in to your iZettle portal, attach the documents and send them to our system, Or you can access your iZettle app account using your smartphone or tablet and follow the on-screen instructions.

Confirmation
Once the requested documents are received, they will be verified by our team, who will contact you as soon as possible. If the information submitted agrees with your registration, your data will be confirmed and your account activated, so that you can start accepting credit card payments.

Without confirmation
If the submitted documents do not show the correct information or the information does not agree with your registration, it will be necessary for you to repeat this procedure. Confirmation Once the requested documents are received, they will be verified by our team, who will contact you as soon as possible. If the information submitted agrees with your registration, your data will be confirmed and your account activated, so that you can start accepting credit card payments. Without confirmation If the submitted documents do not show the correct information or the information does not agree with your registration, it will be necessary for you to repeat this procedure. Confirmation Once the requested documents are received, they will be verified by our team, who will contact you as soon as possible. If the information submitted agrees with your registration, your data will be confirmed and your account activated, so that you can start accepting credit card payments. Without confirmation If the submitted documents do not show the correct information or the information does not agree with your registration, it will be necessary for you to repeat this procedure. So you can start accepting credit card payments. Without confirmation If the submitted documents do not show the correct information or the information does not agree with your registration, it will be necessary for you to repeat this procedure. So you can start accepting credit card payments. Without confirmation If the submitted documents do not show the correct information or the information does not agree with your registration, it will be necessary for you to repeat this procedure.

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Se ainda não encontrou a informação que procurava, fale com a gente pelo telefone 3003-0688.

Nossa equipe de suporte poderá atendê-lo de segunda a sexta-feira das 8h às 18hs.