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Food & Drink: Trends

Snack secrets: Restaurant and café owners share their biggest business mistakes

By Kevin Siemons on March 4, 20165 minutes read

Make mistakes. Then learn from them. We asked a bunch of cafés and restaurants about the biggest mistakes they’ve made in their business so far. And it’s not what you might think.

Allowing staff to become a little too comfortable

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Being too nice

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Blew up the electrics

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Employing wrong staff

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Expecting customer tastes to be the same as your own

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Flooded the floor by leaving taps open

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Adding 1/4 litre of milk to a cake when it should have been 1/4 of a pint

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Letting people bring their own food in

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Losing my keys to the premise

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Losing the passion for a time

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Not enjoying the moment

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Not listening to gut instincts

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Not taking a holiday sooner

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Overboiling milk

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Overestimating customer drinking habits

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Serving cereal

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Thought that I knew it all

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Trying to do too much myself

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What mistakes have you made in your business so far? Have you managed to learn from them?

Kevin siemons Kevin Siemons Business Analyst at iZettle

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