Problems creating an account
There can be a number of reasons why a registration is denied. Some of the more common ones are:
* The account signatory information does not match the information in the credit check
* The address provided does not match the address in the credit check
* We always make a unique risk assessment for each new business including a credit check. Information obtained in this assessment might prevent us from creating your account.
If you have tried to register a charity unsuccessfully, then please send us an email to firstname.lastname@example.org and we will make a manual risk assessment.
Need more help?
If you can't find what you're looking for, please get in touch. Our Support team is on duty 9:00 am - 5:00 pm on weekdays.
Call us on: 0203 699 9934
It seems that something went wrong. Please try again or send us an email. email@example.com