The iZettle Reader is an essential tool for many, and the transactions it processes are recorded in your Go and Pro apps to keep track of your sales.
Finally, Invoicing is a feature that takes the hassle out of billing and gets you paid faster. It is available with our Go and Go Plus plans.
Offering all of the basics you need to get started and start selling. It includes the Go app, which turns your smartphone or tablet into a point-of-sale system that facilitates cash, card and invoice payments. You get a product library, daily deposits, SMS receipts, low-stock alerts and more.
The app is FREE to use. Card payments are charged a fixed transaction fee of 1.75%, regardless of the card you process with your iZettle Reader.
Support hours with Go:
Monday to Friday 9:00 AM - 5:00 PM
Get all of the features of Go, plus the ability to sell online with iZettle E-commerce - giving you one place to sell in-store and in a webshop. You can build a new online shop, add a shop to your existing blog or website, or sell on social media. You also get extended weeknight and weekend support hours, as well as a lifetime warranty for your iZettle Reader.
If you accept a card purchase using your iZettle Reader, the transaction fee is a fixed 1.75%.
If you accept a card purchase through your online shop using E-commerce, the transaction fee is a fixed 2.5%.
Extended premium support hours:
Monday to Friday 8:00 AM - 8:00 PM
Saturday to Sunday 9:00 AM - 6:00 PM
The premium support number can be found when you log into your iZettle Go PLUS account at my.izettle.com.
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Customers who registered before September 6th, 2017What am I paying today?
You are either on a fixed pricing plan with a 1.75% card transaction rate, or a variable pricing plan, meaning that each month your card transaction fee starts at 2.75% and drops depending on how much you sell. To find out more about your fees, please visit my.izettle.com.
Why should I move to Go or Go PLUS?
Both our Go and Go PLUS packages now have a fixed transaction fee of 1.75%
If you would like access to our E-commerce platform so that you can build your own web shop, add a shop to your existing blog or website and sell on social media, as well as a lifetime warranty on your iZettle card reader – then upgrade to Go PLUS.
Can I change my pricing plan later on?
There are no lock-in contracts at iZettle, so you can change between the Go and Go PLUS plans anytime you like, and as many times as you like. Simply choose the new plan you want here. If you move from Go to Go PLUS, your coverage will begin immediately. If you change from Go PLUS to Go, your coverage will begin at the end of the month you’ve already paid for.
You will not be able to change back to the variable pricing you are currently on.
Can I cancel my account at any time? Yes. All our plans are month to month. If you cancel Go PLUS, you’ll get to enjoy the extra benefits until the end of the month you payed for.
When you bill your customers with iZettle Invoice they pay via online card transaction. This means they simply click a link in their email, enter their card details and complete the sale. You can save their names and email addresses for speed of service next time, and we'll even track the payment for you.
Invoicing is available with our Go and Go Plus plans.
You can send as many invoices as you like for free, and pay 2.5% for each paid invoice.
Advanced features include open tab, split bill, table management, employee management, stock management and more, as well as unlimited phone/email support and advanced reporting tools.
When you sign up for the Go and Go Plus plans, you’ll be charged a fixed card transaction fee of 1.75%, regardless of the card you process.
When you sign up for Pro｜for hospitality, you pay just 1.25% in card transaction fees regardless of the card you process.
*For new users, you can buy your first iZettle Reader for £29 + VAT. If you buy more than one, the regular price is £59 + VAT.
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Need more help?
If you can't find what you're looking for, please get in touch. Our Support team is on duty 9:00 am - 5:00 pm on weekdays.
Call us on 0203 699 9934
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Using iZettle in the app & online
- Taking card & contactless payments
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- Was the payment approved?
- Amount reserved in customer's bank account
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