Recording of telephone calls to iZettle's customer support

When you call our customer support the telephone call may be recorded. We record the telephone call in order to educate and train our customer support staff, in order to improve our customer support and the way we work so we always can make sure to help you in the best possible way.
 
Recorded telephone calls are stored for up to 90 days.
 
Personal data controller
iZettle AB, reg. no. 556806-0734, Regeringsgatan 59, 111 56 Stockholm, Sweden is responsible for this processing of personal data.
 
If you want us to rectify, update or remove your personal data, please get in touch with us at help.uk@izettle.com.
 

Right to receive a copy of your data

We might be the ones processing your personal data when you use our services, but that doesn’t mean you don’t have any control over it. You have rights and they are important to us.

You have the right to receive a copy of the personal data we process about you. And you have a right to ensure that we process up-to-date and accurate personal data.

To exercise your right and get a copy of your personal data, please contact us at help.uk@izettle.com. Ensure that you provide your name in the message so we can easily identify you.

 

Need more help?

If you can't find what you're looking for, please get in touch. Our Support team is on duty 9:00 am - 5:00 pm on weekdays.

Call us on 0203 699 9934