Changes to our legal terms

New terms for our services
Payment Service Directive
Changes to the General Terms & Conditions and Payment Terms & Conditions
Increased information obligations for iZettle
General Data Protection Regulation
Changes to the Privacy Policy

New terms for our services

New rules and regulations mean changes to our Terms & Conditions, and how we handle your personal data.

Payment Service Directive

As of 1 May 2018, in order for Sweden to implement the new Payment Services Directive (“PSD2”), changes have been made, among other things, to the Swedish Electronic Money Act (2011:755) and the Swedish Payment Services Act (2010:751).

Changes to the General Terms & Conditions and Payment Terms & Conditions

The focus of PSD2 is to improve innovation, reinforce customer protection and improve the security of payments. For us at iZettle, this fits with our key values. We want to be easy, reliable and inspiring. As we update our Terms & Conditions, we want to make the wording easier to understand. We also want to separate the regulated business (the part of our business that relies on our license with the Swedish Financial Supervisory Authority and concerns the handling of payments) into one set of terms – the Payment Terms & Conditions – and to have the basic features that everyone uses regulated by the General Terms & Conditions. We have also included the terms for invoicing in our Payment Terms & Conditions, so there are no longer specific terms for our Invoice service that you need to accept when enabling that feature.

Increased information obligations for iZettle

The focus of the PSD2 is to increase the rights of the payment-service user – that’s you – especially when it comes to transparency and information. To comply with this mission, we have added information to our Payment Terms & Conditions on how we will inform you about potential incidents, and how you can contact us if you have any complaints regarding our service.

General Data Protection Regulation

The General Data Protection Regulation (“GDPR”) is a new EU regulation that sets higher requirements on how we as a company may process your personal data, and it puts you in control of your personal data. The GDPR comes into effect on 25 May 2018.

Changes to the Privacy Policy

What changes have we made to our Privacy Policy and why?

We have updated our Privacy Policy to:

Make it easier for you to understand what information we collect from you, why we collect it, how we use and store it, and when and with whom we share it;
Ensure compliance with the GDPR; and
Clarify what rights you have under the GDPR, as well as how you can exercise them.

If you want to learn more about our GDPR Project, you can read more here.

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If you can't find what you're looking for, please get in touch. Our Support team is on duty 9:00 am - 5:00 pm on weekdays.

Call us on: 0203 699 9934

United Kingdom