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How to connect Facebook Messenger with your online shop

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You are now able to chat with visitors to your online store through Facebook Messenger. Follow the steps to add the app to your store:

  1. Head to your iZettle E-commerce dashboard and click on Your Online Store > Settings
  2. Click 'Connect Pages'
  3. Accept Facebook's permissions on the windows that appear
  4. Once you have accepted, Pages should be listed in the drop-down menu. Simply choose a page and click 'Save'
  5. Facebook chat for the connected page will now be displayed and you, as the merchant, will be able to answer messages from your Facebook inbox.

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