How to connect Facebook Messenger with your online shop

Get Started

You are now able to chat with visitors to your online store through Facebook Messenger. Follow the steps to add the app to your store:

  1. Head to your iZettle E-commerce dashboard and click on Your Online Store  > Settings
  2. Click 'Connect Pages'
  3. Accept Facebook's permissions on the windows that appear
  4. Once you have accepted, Pages should be listed in the drop-down menu. Simply choose a page and click 'Save'

  5. Facebook chat for the connected page will now be displayed and you, as the merchant, will be able to answer messages from your Facebook inbox.

Need more help?

If you can't find what you're looking for, please get in touch. Our Support team is on duty 9:00 am - 5:00 pm on weekdays.

Call us on: 0203 699 9934

United Kingdom