To help you bounce back, we’re switching off transaction fees for 30 days from 01/08/2020. Find out more here

Supporting our community during COVID-19

We asked you how we could support you during this time. Here’s what we’ve done.

Working to support you

It goes without saying that the last few months have been far from business as usual. And in the face of an unpredictable, unique situation, we’ve been blown away by how our community has met the challenge. We’ve seen you adapt quickly and innovatively – and we’re working hard to live up to your example.

Our response

Supporting our community is our number one priority. Over the past few months we’ve been working hard to help you deal with the challenges you've faced.

And now, to lighten the load as you continue to recover, we will also be switching off transaction fees1. For both new and existing users, this fee freeze will be valid on up to 5,000 GBP on both in-store and online transactions.

For existing users, the offer will kick in automatically from the 1st August 2020 until the 30th August – there’s no need to apply. For new users who sign up before 1st September 2020, this offer will run for 30 days from their sign up date. For terms and conditions, click here.

Connect with your community on

Introducing Forever Local: our brand new website connecting communities with the independent businesses around them. Let your customers know exactly how they can support you – whether that’s by ordering dinner with your brand new delivery service or buying a gift voucher.

To sign up log into or visit

Payment options to help your business now

During this crisis, customers have needed to shop in new and different ways. Whether you need to get paid remotely or offer contactless payments to your customers, we can help. Explore our payment solutions.

Find new ways to run your business with the help of our partners

We’re stronger when we work together – that’s why we’ve teamed up with some key partners to help you adapt your business. Reach your customers quicker with the delivery service Stuart: their contact-free delivery service means if your customers can’t go to you, you can go to them. Find out more about Stuart here. Or create an e-commerce store with Wix, so your customers can reach you anytime. Discover more from Wix here.

  1. ¹ subject to terms and conditions, please find the details via this link.