Configuring employees

All of your employees can be users on your account and there are no limits on the number you can add. There are three tiers of access: Manager, Supervisor and Staff. You can tailor responsibilities based on seniority.

Configuring users

  • Log into the Backoffice web portal and select Employees from the left-hand menu.
  • Select Management. A list of everyone who uses your account appears:



To add a new member of staff as a user:

  • Select Create New User. The following dialogue box appears:

  • ​Enter the username that will appear on the iPad.
  • Enter the 1-8 digit password they will use to log in.
  • Choose their Role: Manager, Supervisor or Staff.
  • Click Save. The staff member can now log in and use the system.
To remove a user from the system:
  • Make the user inactive
  • Click Delete.
  • Click the green tick symbol to confirm the deletion.

Configuring access

You can configure your system to ensure all staff members have the appropriate access to backend systems; for example, so that only your Supervisor can perform a refund.

To configure access:
  • Log into the iZettle Pro app.
  • Select Settings > Users.

Need more help?

If you can't find what you're looking for, please get in touch.

Call us: 0800 404 5805
E-mail us: help.pro@izettle.com