Letting buyers know that their order has been shipped

We list all your order in the ‘Orders’ tab on your E-commerce dashboard. If you want to let your customer know that their item has been shipped, click on the ‘Completed’ button next to their order.

A pop-up will appear with an option to send a personal message if you wish, or add in a tracking number:

They'll get an email with your message that looks a bit like this:

Now, your order will show as ‘Completed’ in your within the ‘Orders’ tab.

Need more help?

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Call us on: 0203 699 9934

Need more help?: help.uk@izettle.com